Help Center

Yes! You can split your order with Tabby and Tamara into up to 12 monthly payments, or with Madfu into up to 4 payments with no interest, depending on the order value.

You can pay through:

• Credit and debit cards
• Mada
• Apple Pay
• Cash on delivery

It’s best to double-check your address before confirming the order, but if you need to update it quickly, please contact customer service.

If there’s any delay or issue with delivery, contact us immediately and we’ll assist you.

Once your order is shipped, you’ll receive a message with a tracking number to follow your shipment step by step.

Yes, shipping is free on all orders with no conditions.

• Within Riyadh: Same-day delivery if you order before 11 AM.
• Other cities: Delivery within 3 to 7 business days

Yes, once your order is shipped, you’ll receive a message with a tracking number so you can easily follow your shipment.

We guarantee delivery within 1 business day in Riyadh, while other cities take 3 to 7 business days.

Of course! You can select the quantity you want when adding the product to your cart.

We prepare customer orders quickly, so if you’d like to change or cancel your order, please contact us as soon as possible. We may not be able to make changes if the shipment process has already started.

• Browse our products and choose the rug you like, then click “Add to Cart”.
• When you’re done, click the cart icon and select “Checkout”.
• After that, just follow the payment steps shown on the screen.